Frequently Asked Questions

The myBeiGene patient support program is here to help simplify access to TEVIMBRA^® (tislelizumab-jsgr), answer questions about treatment with TEVIMBRA, and provide personalized assistance plans through a dedicated Oncology Nurse Advocate. We understand that living with cancer takes support. Your dedicated Oncology Nurse Advocate can help identify independent organizations* that can help address your living needs, such as financial assistance, counseling services, and transportation to your appointments. For more details on the services myBeiGene can provide, click here. Have questions about how myBeiGene can help you? Call 1-833-234-4363 between 8 AM and 8 PM ET, Monday through Friday, and speak to an Oncology Nurse Advocate.*Independent third-party organizations have their own rules for eligibility. BeiGene has no involvement in their decision-making or eligibility criteria. This information is non-exhaustive and not meant as an endorsement from BeiGene.

The myBeiGene patient support program is available to patients who are prescribed TEVIMBRA^® (tislelizumab-jsgr) treatment and their caregivers on reimbursement assistance, information about TEVIMBRA, and other day-to-day needs. In addition to patients and caregivers, we also provide assistance for healthcare providers to better support their patients on TEVIMBRA treatment. For more information, click here. Want to speak with an Oncology Nurse Advocate and participate in myBeiGene? Call 1-833-234-4363 between 8 AM and 8 PM ET, Monday through Friday.

To get started, simply call 1-833-234-4363 between 8 AM and 8 PM ET, Monday through Friday. Your dedicated Oncology Nurse Advocate can help develop an assistance plan specific to your needs. Click here for more information.

We make every effort to ensure you speak with the same Oncology Nurse Advocate each time you call. If for any reason your nurse is unavailable to provide immediate support, another Oncology Nurse Advocate will assist you.
We think it’s important to put a face to a name. To learn more about the Oncology Nurse Advocates, click here.To speak with an Oncology Nurse Advocate, call 1-833-234-4363 between 8 AM and 8 PM ET, Monday through Friday.

The myBeiGene Oncology Nurse Advocates work as a team to provide consistent and timely support for our patients. In the rare scenario where the Oncology Nurse Advocate you have been working with is unavailable to provide immediate support, another Oncology Nurse Advocate will assist you.Meet our team of Oncology Nurse Advocates! Click here.To speak with an Oncology Nurse Advocate, call 1-833-234-4363 between 8 AM and 8 PM ET, Monday through Friday.

The myBeiGene patient support program and your Oncology Nurse Advocate are here to support you while you’re being treated with TEVIMBRA^® (tislelizumab-jsgr). The support also extends to patient caregivers. If you need assistance or resources while caring for someone while they are taking TEVIMBRA, you can call anytime. Is there something we might be able to help you with? You can reach your Oncology Nurse Advocate by calling 1-833-234-4363 between 8 AM and 8 PM ET, Monday through Friday.

The myBeiGene patient support program is here to assist caregivers, too! Taking care of yourself while trying to care for someone else is difficult, and we may be able to help. If you need information or assistance finding support and resources, please call your Oncology Nurse Advocate at 1-833-234-4363 between 8 AM and 8 PM ET, Monday through Friday.

The myBeiGene patient support program offers assistance for TEVIMBRA^® (tislelizumab-jsgr) patients in multiple languages, including English, Spanish, Chinese, and over 150 languages in call service. Before our Oncology Nurse Advocates reach out to patients via phone, they identify the patient’s native or preferred language in their enrollment form and bring in a live translation service line to facilitate the call. For calls initiated by patients and caregivers, the myBeiGene Oncology Nurse Advocate will quickly merge the translation service into the call to improve the quality of support.To speak with your Oncology Nurse Advocate, call 1-833-234-4363 between 8 AM and 8 PM ET, Monday through Friday.

If your health insurance coverage changes, your Oncology Nurse Advocate is here to help you understand your new coverage and provide financial assistance, if needed, based on your eligibility. Before year-end, your Oncology Nurse Advocate will send you a reminder to look into any potential coverage changes in the coming year, provide information on the process, and connect you to insurance counseling services if needed. We will work with you and your doctor's office to prevent treatment interruptions related to insurance changes. Want to learn more about how we support patients with changing needs? Call to speak with your Oncology Nurse Advocate at 1-833-234-4363 between 8 AM and 8 PM ET, Monday through Friday.